Draft, pending legal review. This text has not been approved yet.
Privacy policy
Last updated 12 November 2026 · Version 0.2 (draft)
1. Who we are
Launchable is run by Launchable Ltd ("Launchable", "we", "us"). We're registered in England and Wales with company number 17001454. Our registered office is 20 Wenlock Road, London, N1 7GU.
We are the controller of the personal data described in this policy. Our ICO registration number is [add once registered].
You can contact us about privacy at terms@solaunchable.com or by writing to our registered office.
2. What this policy covers
This policy covers:
- our website at solaunchable.com and www.solaunchable.com
- the Launchable platform, including your account, the project explorer and the Tool app
- the Launchable mobile apps for iOS and Android
- messages you send us by email or through our contact form
Launchable is for people aged 18 and over. We don't knowingly collect data from anyone under 18. If you think we hold data about a child, email us and we'll delete it.
3. What we collect
| Category | What it includes | When we collect it |
|---|---|---|
| Account details | Name, email address, mobile number, country, password (stored in a protected form), language | When you register |
| Identity verification | Legal name, date of birth, identity documents, a liveness check, the result of the check | Before you enter your first milestone agreement |
| Talent profile | Skills, disciplines, work history, portfolio, credentials you add, credentials earned on Launchable | When you build or update your profile |
| Studio details | Studio name, company details, members and their roles, verification status | When you register or join a studio |
| Projects and work | Projects, roles, briefs, game design documents, applications, milestone evidence, acceptance decisions | When you use the platform |
| Agreements | The agreements you enter, signatures, dates and an audit trail | When you sign an agreement |
| Revenue and payouts | Your banked revenue share, balances, payment history, bank or payout details | When you earn or receive revenue |
| Notifications | Your notification settings and a record of emails, push notifications and text messages we send | When you use the platform |
| Messages to us | Your name, contact details and whatever you choose to tell us | When you email us or use our contact form |
| Technical data | IP address, browser and device details, pages requested, time of request, security logs | When you use our website or apps |
| Analytics | Pages visited and steps completed, linked to a random code and not to your name or email | Only if you accept analytics cookies |
We collect most of this from you. We also receive data from other users, for example when a studio accepts your milestone, and from our identity verification provider, which tells us the result of your check.
We use cookies as described in our cookie policy.
4. Why we use it and our lawful basis
| Purpose | Data used | Lawful basis |
|---|---|---|
| Create and run your account | Account details | Contract with you |
| Match studios with talent and show profiles and projects to other users | Talent profile, studio details, projects and work | Contract with you |
| Verify your identity and verify studios | Identity verification, studio details | Legitimate interests in preventing fraud and keeping the platform trustworthy, and legal obligations where they apply [lawyer to confirm] |
| Prepare, sign and store milestone agreements | Agreements, account details | Contract with you |
| Record revenue share and pay you | Revenue and payouts, agreements | Contract with you, and legal obligations to keep financial records |
| Send service notifications | Account details, notifications | Contract with you |
| Check briefs and design documents and write up credentials using AI tools | Projects and work | Legitimate interests in helping you produce complete briefs and accurate credentials |
| Keep the site and apps secure | Technical data | Legitimate interests in running a secure service |
| Reply to your messages | Messages to us | Legitimate interests in responding to enquiries |
| Understand how Launchable is used | Analytics | Your consent, which you can withdraw at any time |
| Meet legal requirements and handle disputes | Any of the above, as needed | Legal obligations, and legitimate interests in establishing or defending legal claims |
5. How matching and AI tools work
When a studio publishes a role, a matching service scores talent profiles against it and returns a shortlist. Studios decide who to approach, and talent decide what to apply for. [Confirm with 123abc: no decision with a legal or similarly significant effect is made by automated means alone.]
Our AI tools compare briefs and game design documents with examples of good practice and suggest improvements. They also turn a completed milestone into a short credential for a talent profile. [Confirm once the AI provider is chosen: whether your content is used to train the provider's models.]
6. Who we share it with
Other users. Studios can see talent profiles, applications and milestone evidence. Talent can see studio and project details. Your identity documents and payout details are never shown to other users.
Service providers. These companies process data on our behalf:
| Provider | What it does for us |
|---|---|
| Google Cloud | Hosts the website and platform. Data is stored in the UK and the EU. |
| Google Workspace | Our company email |
| Google Analytics 4 and Google Tag Manager | Measures how the site is used, only if you accept analytics cookies |
| Cloudflare | Directs traffic to our website and protects it |
| Notion | Hosts our contact form and stores what you submit through it |
| A skill-matching provider | Scores talent profiles against roles to produce shortlists |
| Our development partner | Builds and maintains the platform, with access limited to what that work needs |
| An identity verification provider | Checks identity documents and runs liveness checks |
| A payments provider | Pays revenue share to talent and studios |
| An e-signature provider | Records signatures on agreements |
| Email, text message and push notification providers | Deliver service notifications |
| An AI model provider | Runs the AI tools described in section 5 |
Storefronts and platform holders. Launchable acts as publisher of record for games on the platform. We exchange sales reports and revenue with the storefronts that sell them. These reports don't normally contain your personal data.
Others. We share data with professional advisers, regulators, courts or law enforcement where the law requires it or where we need to protect our rights. If Launchable is sold or merged, your data may pass to the new owner under this policy.
We don't sell personal data.
7. International transfers
We store platform data in the UK and the EU. Some of our providers are based in, or may process data in, other countries, including the United States.
Where a provider processes data outside the UK, we rely on UK adequacy regulations, including the UK Extension to the EU–US Data Privacy Framework for certified US companies, or on the UK International Data Transfer Addendum. You can ask us for a copy of the safeguards we use.
8. How long we keep it
These periods are a working draft, pending legal review.
| Data | How long we keep it |
|---|---|
| Account details and profile | While your account is open, then 12 months |
| Identity verification | 5 years after your last agreement ends |
| Agreements, revenue share records and payout history | 6 years after the agreement ends |
| Projects, briefs and milestone evidence | While the project is active, then 6 years where they support an agreement |
| Messages to us | Until your enquiry is dealt with, then up to 12 months |
| Technical and security logs | 90 days |
| Analytics | 14 months |
We keep data for longer if the law requires it or if we need it for a dispute.
9. Your rights
Under UK data protection law you can ask to access, correct or delete your personal data, object to or restrict how we use it, and ask for a copy of it in a portable format. Where we rely on your consent, you can withdraw it at any time.
Email terms@solaunchable.com and we'll respond within one month. We may ask you to confirm your identity first.
If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. [If an EU representative is appointed, add its name and contact details here.]
10. How we protect your data
We encrypt data in transit, limit access to the people and providers who need it, and require identity verification before anyone enters an agreement. [Confirm with developers: encryption at rest and any further measures to list.]
11. Changes to this policy
We'll update this page if what we collect or how we use it changes, and change the date at the top. If a change is significant, we'll tell you by email or in the app before it takes effect.